FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

• How does the broker provide the service free of charge to the client?

  According to current regulations and business practice, the brokerage industry is treated as a channel for the sale of insurance, which must not be a burden to the insured, so brokers accordingly charge their commission from the insurance company that issues the policy. The broker's commission is included in the total insurance premium within the overhead allowance. This cost must be calculated by the insurance company in every case, and therefore it does not in any way affect the increase in premiums.

• Is there a conflict of interest with insurance brokers?

  Although it seems that insurance brokers are in a conflict of interest as their income depends on the amount of the agreed premium, the goal of every serious broker is to satisfy the client's interests as much as possible and achieve the best possible insurance price with optimally agreed coverage. This concept requires a high quality of service and imposes finding the best solutions for the needs of our clients.

• Are some insurance companies favored?

  In order to provide quality service and a wide range, we have excellent cooperation with all major insurance companies in the domestic market.

• How is confidential customer information used?

  Broker INS may present the data of its clients exclusively on an anonymous basis for the purpose of data analysis. Data analyzes is performed in order to more accurately assess risks, make decisions regarding insurance programs and reduce the possibility of the occurrence of a harmful event.

• Does the broker have an insurance policy?

  The professional liability insurance policy, which we hold, additionally protects our clients from potential damage that could occur due to our professional error, negligent or unprofessional actions, or failure to perform insurance mediation.